Delivery Policy

Delivery methods and delivery time.

Effective: 2025/1/25 | Version 5.2

  1. Service Coverage
    1. 180+ Supported Countries
    2. Including Americas, EU/UK, APAC,
  2. Order Processing Workflow
    ① Order Confirmation → ② Payment Verification → ③ Warehouse Processing → ④ Dispatch Notification
  3. Key Timelines:
Order Type    Processing   Time  Dispatch Notification
Standard    8-10 business days Tracking# + carrier link
Pre-Order  15-30 business days  Weekly production updates


Note: Business days = Mon-Fri excluding public holidays

  •   Critical Policies
    • Tracking activated 24hrs after dispatch
    • Monitor via: 718track
    • Stalled shipments: Contact us after 7 days of no movement
  • Shipping Disclaimers
    • Address Errors: $15 reprocessing fee for incorrect addresses
  • Force Majeure:
    •  Not liable for delays caused by customs strikes, natural disasters, or pandemics
  •  Claims process:
    • Email margieaddiego38@outlook.com  within 14 days of delivery with:
      • Order number
      • Damage photos (packaging + product)
      •  Carrier incident repor