Delivery Policy
Delivery methods and delivery time.
Effective: 2025/1/25 | Version 5.2
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Service Coverage
- 180+ Supported Countries
- Including Americas, EU/UK, APAC,
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Order Processing Workflow
① Order Confirmation → ② Payment Verification → ③ Warehouse Processing → ④ Dispatch Notification - Key Timelines:
Order Type Processing | Time | Dispatch Notification |
Standard | 8-10 business days | Tracking# + carrier link |
Pre-Order | 15-30 business days | Weekly production updates |
Note: Business days = Mon-Fri excluding public holidays
- Critical Policies
- Tracking activated 24hrs after dispatch
- Monitor via: 718track
- Stalled shipments: Contact us after 7 days of no movement
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Shipping Disclaimers
- Address Errors: $15 reprocessing fee for incorrect addresses
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Force Majeure:
- Not liable for delays caused by customs strikes, natural disasters, or pandemics
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Claims process:
- Email margieaddiego38@outlook.com within 14 days of delivery with:
- Order number
- Damage photos (packaging + product)
- Carrier incident repor
- Email margieaddiego38@outlook.com within 14 days of delivery with: