Find Your Own
Moment of Tranquility
with Jewelry.
Natural gemstones and precious metals combine with minimalist design to create timeless pieces for your unique style.
The Latest from Our Studio
15% Off Your First Order
Join the Serenara journey and enjoy a moment of calm on us. Sign up now to receive your exclusive welcome discount.
*Terms: Code valid for first-time customers on full-price items
Serenara believe jewelry is your personal sanctuary. Each piece is meticulously crafted not only to adorn your look, but to express your inner peace and timeless style.
Our Customerr Favorites
Warmth in Every Facet
As the world cools, turn inward to the fire within. Discover the Tranquil Radiance of our Rich Gold Winter Collection.
Gallery of Gems
Every natural stone has a distinct character and history. Discover our carefully selected collections to find the gem that connects with your essence.
Composed Brilliance
Let your radiance speak with quiet confidence. Our meticulously crafted diamond collection not only reflects the light around you but also reveals your inner brilliance and clarity. Each piece embodies your mature and steady strength.
Frequently Asked Questions
What payment methods does SERENARA accept?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
I have a question about my order,what should I do?
Email us at margieaddiego38@outlook.com and we'll happily assist you with any questions.
Can I include a personalized gift message with my purchase?
Yes, reach out to us at margieaddiego38@outlook.com, and we will craft a beautiful hand-written note for you.
How do I cancel my order?
To cancel, please send an email outlining your cancellation and your order information to margieaddiego38@outlook.com. We will try our best to fulfill your cancellation request in time, but cannot guarantee that your order will be cancelled before shipping. In the event that your order ships, you can simply reach out to us and request a complimentary Return Shipping Label.
When will my order arrive?
All orders (not including pre-orders and custom pieces) usually take 3-4 business days.
**All Pre-Order and custom pieces are made to order and our team of craftsmen need time to handcraft it for you. The timeline can range from 1 week to 5 weeks for completion depending on the design ordered. If you need it by a specific date please reach out to us with your desired delivery date and we will confirm if its doable.
Will I need to sign for my package?
All orders totaling under $1,000 will not require a signature upon delivery.
Personalized pieces and orders of $1,000 or more will require signature upon delivery. If you need to reroute the package, please send the new address and your order # to margieaddiego38@outlook.com.
Does SERENARA ship internationally?
Please email us to see if we can ship to your country margieaddiego38@outlook.com. The customer is responsible for all duties and taxes applied to the shipment by your local customs. Please note that complimentary return shipping only FR applies to deliveries.
How do I return my order?
Your happiness is important to us.If unsatisfied with your purchase.we offer complimentary return shipping.within 30 days of your delivery date (extended to 60 days for orders placed Nov 1-Dec 1)You can return for store credit,exchange for a different product.or get a full refund to the original payment method.All returned items must be in unaltered condition to be accepted.Please email us at margieaddiego38@outlook.com for your Fed Ex Return Shipping Label
*Shipping charges may apply if you return or exchange the same item more than once.Or if you use multiple shipping labels on the same order.Once a customer exceeds the designated return limit(10 returns).they will be responsible for covering the shipping and refurbishing charges associated with the return.Please do not return an item in a box that is larger than the box you received the order in,if you do you may be charged the extra Fed Ex shipping cost.You cannot re-order the exact item you returned for a refund and ask to return it again for a refund.(some people were taking advantage of our flexible return policy and wearing our jewelry until just before the 30-day return policy.sending it back.then re-ordering.and doing this over and over again)SERENARA monitors returns to identify potential misuse or abuse of our flexible return policies.We reserve the right to refuse service to anyone.
Voices of Serenara
